Our Lab/Rott mix Blanche was treated for 11 years at Phinney Ridge. She came to us with serious fear/aggression issues and growled at the vet everytime. Dr. Henkle was undaunted and even praised Blanchie for being such a "good communicator". She appreciated our grouchy baby in spite of how nasty and trying she could be! Three months ago we had to put her to sleep which was heartbreaking, as anyone whose been through it knows. Dr. Henkle and all the staff were remarkable. Though I already knew them to be compassionate and competent, it was at this difficult time we realized how much. They were gentle, caring, validating and explained everything clearly. What was not an easy or pleasant experience was made quite beautiful by this wonderful, dedicated staff. We were so grateful for it and would direct anyone seeking veterinary care to them.