I went to Bangs because I was in desperate need of a highlight. I got Ryan. NEVER GO TO RYAN. He is condescending and pompous and speaking to you like you have no idea what you are talking about. I have had my hair highlighted for 20 years and I am pretty sure I am not a moron. But Ryan asked sarcastic questions and rather than trying to listen was too busy criticizing what I was trying to describe in terms of the highlights and low lights. I guess no one taught him good customer relations. They lost over $200 in business when he was rude to me. DO NOT GO TO THIS SALON. and DO NOT GO TO RYAN. I walked out - I would rather had roots then give them my money for such treatment.