I must say I was surprised. I was selling my house and wanted to upgrade my appliances to stainless steel. I did some shopping around at used and scratch-n-dent stores to save a little cash. Most of the places I went to were kind of dumpy. The customer service was non-existent, or the place resembled a junkyard. Dirty appliances, etc...Even though I myself would not be using them, I didn't want to give the people buying my home any problems. Finally I came across City Discount Appliance. The guy I spoke with really knew his stuff, the appliances were clean and the place looked like a real appliance store, lol. After learning they put a one year warranty on everything (same as Sears and Lowes) and saw how great the appliances looked, I bought. The only reason I don't rate 5 stars is that they only deliver 3 days a week (tues, wed, and thurs) So I had to take some time off. The delivery guy did a great job, leveling my fridge and testing everything after is was installed. GREAT JOB!