I had a great experience at Toyota of Lake City. I live in the area, and had been looking for a used Highlander for some time to fit into our household budget. I had shopped at several dealerships, but returned to Lake City because my sales person was very nice. I do not like the pressure sales tactic I found at several places I visited, and got a great deal at Lake City. It was a very unexpected positive experience! There are several sales women who work there which also made it a less intimidating atmosphere for me.