I went to Ava's a couple of years ago; I made appointments each time I went. The first time, the girl cut my hair really short (didn't consult me; it was pretty long when I walked in), but fortunately, I liked it (I'd had short hair before). The second and last time I went there, the woman who cut my hair went out for ice cream while my color was processing (thought that was rude?!). That was the last time I went there. Also, the atmosphere just reminds me of a brothel (notice the small rooms where you get waxing? I got my eyebrows waxed both times). Plus, whoever was running the place had on a headset and seemed to be rushing all around. It was weird.