I had two dents on the hood of my BMW 325i. I went in to the shop and received a quote competitive with other paintless dent shops in the area. Jeff was helpful in answering questions about the process. After the service was rendered, which was relatively quickly as the technician started to immediately work on our vehicle, we were extremely satisfied with the results: the dents were completely removed and the hood was in a perfect shape. This shop is highly recommended!