Avoid the head Dr. In my opinion, he only cares about how much money he can get out of a person. And he doesn't diagnosis the animal's problem properly. Such as when I brought my puppy in to his office cause he was sick and too young yet to get his shots, "the head" claimed he had a cold and charged me over $100 for medicine. The dog didn't get better the second time I brought him in and he gave the puppy his shots and said it still a cold. The puppy had a seizure and I brought him to another vet and he IMMEDIATELY diagnosed the puppy as having distemper and the puppy had to be put to sleep. Had a proper diagnosis been given in the beginning the puppy might have lived. Even having been a client of his this one time I heard him talk about his other clients when he didnt know I was present and he referred to them according to how much he could get out of them. I dont believe he has a regard for the animal's life. He seems to be more concerned with how much he can make than whether he can save the animal or help it.