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Good food, but they have some problems - Review by Jess M | Masala of India Cuisine

Masala of India Cuisine

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Good food, but they have some problems 5/23/2007

Updated review: Recently I've had the craziest interactions regarding their so-called "free delivery". Bear with me here, and maybe you can understand the math. I ordered about $20 of stuff (just for myself) to make it worth their while, even though I live very close by. I was told that they don't actually have free delivery like their website states, but that there is a $20 minimum. When I explain that I've ordered $20 worth of stuff, they say that I didn't. After I list everything I've ordered, it's price, and the total, they admit that I have. I'm then told that the minimum for delivery is now $30. I explain that it's just me, and there is no way I can justify ordering that much. Then they say that if I go back to the $20, they will kindly offer me a $3 delivery fee. I decline. I'm stuck at home injured after a car accident and it's not worth it to me to haggle for my dinner. I really love the food from this restaurant, but the run-around is unpleasant and I just don't feel good about it. Bottom line: Be honest with your customers. They will pay for things you ask for, but don't bait and switch. Not only is it bad for business, it's illegal! Original review: Everyone has different tastes, but I am shocked that there are unfavorable reviews of this restaurant! This is one of our favorite neighborhood places. The butter chicken is lovely, and aloo tikki comes in an addictive sauce that you can dip naan into (raita + tamarind = sweet but spicy). Please try this place yourself and let me know what you if you disagree! The best deal is their lunch buffet. more
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