I'm not sure where these other folks went but it doesn’t sound like the Toyota of Lake City that I bought from. I'm on my second Toyota lease from Lake City and have had first class service all the way.
I bought my first Tundra from them back in 2004 via their Internet Sales department and was impressed with how easy it was to get an honest and upfront price quote. I had also sent in requests for quotes from a few other local dealers. The Bellevue dealer was courteous but had by far the highest pricing. The dealer in Kirkland kept trying to coax me to come in and meet with them but kept dancing around the topic of price. A couple of the others never really got back to me with anything other than those auto reply e-mails and a barrage of phone calls.
The guys over at Toyota Lake City sent me a fair price quote right away and didn't try to bring me into to dealership to put me in the hot seat. When I got there the price didn’t change and they had most of my paperwork ready for me to save me time. Overall a great experience.
Needless to say, I have highly recommended them to friends and family. When my wife decided that she wanted a new 4Runner and my aunt was looking for a Scion I took them over to see the Internet sales team at Lake City. Everyone there just seemed so much more down to earth and real than the sharks at the other places.
I'm happy to say that I just firmed up a deal on my 2nd new Tundra from Lake City and the experience was what all that I expected. I love the truck and feel good about the deal I got. A win, win as far as I'm concerned.