Myself and my family had been dining in and getting take out at Hope's for several years. We had never had an unpleasant experience. There is always plenty variety and food displays as fresh. There is a smoking section which I tend not to choose to dine in smoking sections and have been brought up to never smoke around a dinner table however there is still several restaurants around the metro area and beyond that still have smoking sections however we don't seem to notice or smell the smoke in this. The staff are always very nice and have always catered without hesitation to our special requests for my son with take out food. They are all around a great place to visit for take out or dine in for those who are not expecting the Ritz this is an average persons restaurant with great food.