I decided to go to the boutique for my senior year prom (the only prom I went to!) and their "motto" is "We know how important prom is and we do not sell the same dress to the same prom," yeah right. The week before prom a few girlfriends and I got together to show each other our dresses and talk about hair and nails etc. only to find out my close friend and I had the SAME DRESS (in a different color). Now we tried to resolve the problem only to end up in the same place we started. They would not come to an agreement with us at all! Their only statement was "Our policy is clearly stated on our website" (((where we never set eyes on considering we bought the dress in the store))) and to top it off their wonderful policy which they stated was on their website is not explained anywhere in the store. Yet when we finally checked out the website their slogan was slighty different "We know how important prom is and we do not sell the same dress IN THE SAME COLOR to the same prom." Now I'm not trying to "beat around the bush" but if a dress has the same id # and designer, is it not the same dress? It still wasn't THEIR problem even though they misrepresented themselves. I didn't choose to pay their hiked up prices to only deal with the huge mess they presented me with, and great pictures with another girl wearing my dress.