For a local shop, it's quite professional but nonetheless casual. I was referred back by a coworker after having a new owner, who's as friendly as can be. They're very great at time management and the wait is never long. Solar nails are the best! They'll even touch up for you within a week free of charge, and you'll have a great look for a whole month for under 40 dollars. Pedicures are so relaxing, and the pedicure room looks great. The remodeling is warm and inviting, not to mention the owner's mom who does great facials and other services. The waxing is professional and meticulous; I even got my eyelashes dyed black and curled!