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bridesmaid dresses - Review by Veronica W | Lestan Fashion Headquarters Inc

Lestan Fashion Headquarters Inc


bridesmaid dresses 4/16/2007

I am extremely disappointed with this store and the staff who runs this place. I'm having my wedding in May and we decided to use Lestan for my bridesmaids dresses. ( Thank God I didn't use them for my wedding gown). First of all, the staff does not give you their full attention. You have to constantly be trying to track them down while you're half dressed. I do believe they have a racket going on because when they measure you, they tell you you need a much larger size ( up to 2 sizes larger). They informed us that alterations would cost "up to $50". Then, upon the arrival of the dresses and the fitting, of course now the dresses are extremely large so they charge the maximum alteration charge which is $50. I think they could have ordered a smaller size so there wouldn't be a need to make such a drastic alteration. Another problem we encountered was that when my maid of honor called to see when the dresses were due in, the staff was very irate and unprofessional. Also, upon going in to do the fitting, my girls were complaining to the seamstress about why they order such a large size, who in turn went to another staff member complaining and that staff got upset and stormed off. Is this the way to treat your customers???? Anyone who is thinking about using LESTAN BRIDAL for their wedding should think about the amount of stress that will be added to what you are already experiencing with your wedding plans. My rating for this business would be a 1 out of 5!!!!!! more
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