I was in and out of this office in 1 hour and 15 minutes. I went to Dr. Sonaglia for my first pelvic exam. Before the exam even started, she took the time to make 5 minutes of small talk with me about my life in general...my occupation, interests, etc. She took a personal interest, and made me feel like a real person--not just dollar signs$$$. She explained thoroughly what she was going to do throughout the exam. There were no surprises. She took the time to educate me. I'm so thankful I chose the right doctor for this kind of delicate exam. I was not embarrased like I thought I'd be. I think any bad reviews she has is simply because she's a HIGH RISK OB! Most OB's will not even risk helping pregnant women with severe health problems because they're scared of the lawsuits. In short, I highly recommend Dr. Sonaglia for a comfortable, thorough, and educational exam. Staff was helpful and diverse. Office was tidy.