I have never purchased furniture over the internet and I hesitated to do so. Well, we just (April, 2015) purchased the Chill Leather Sofa and 2 chairs. I am extremely pleased with my furniture. The furniture is made with the highest quality leather; it truly looks and feels luxurious! It surpassed my expectations. The delivery time was excellent, immediate communication between staff via email and phone calls were great. The furniture was very well packed and protected. It was my pleasure doing business with Haiku Designs. I highly recommend them, you will not regret it.