I purchased my bridal dress two years ago. I've looked many other places for a bridal dress, online, magazines, large retail stores, small bridal stores, as well as bridal dresses sold from a private home. Lufftenburg's was the only place that had the exact bridal dress I was looking for. Don't get discouraged with the service. Unfortunately, they are short-handed, but when I was helped, the service was great. I'm very happy with my dress and am looking forward to wearing it. I will write another review once the dress is finished being altered.