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Do not join Oxygen Fitness Gym - Review by S R | Oxygen Fitness Ctr

Oxygen Fitness Ctr


Do not join Oxygen Fitness Gym 4/2/2007

We got our membership last June and we found out in beginning February that my husband got a job out of state and that we would be moving in April. We called ASF, b/c that is who handles the gyms contract, and we were told to fill out a form stating why we were wanting to terminate our contract and mail it by certified mail to ASF. We did that and then they tell us that is not a good enough reason and even though we will be living out of state for the remainder of our contract, we will still have to make monthly payments. The contract we have contradicts what they were saying so after arguing with them and getting no where we decided we would just stop our auto draft and let them send us bills in the mail. So we called ASF canceled our auto draft, received confirmation by email and everything. Then in March we get a bill in the mail from ASF and we put it aside. Well, a couple weeks later we notice that 2 auto drafts came out of our bank account from Oxygen Fitness, not from ASF. One was the payment and another was a late fee. So we called Oxygen Fitness and asked to speak with someone in there billing dept, they told us that they do not have a billing dept and that we need to call ASF. We told the person on the phone about the auto drafts that were posted to our account and that it was drafted by them not ASF, so they said that we needed to speak with Omar. So we left messages for him and have never heard from him. Then we got another paper bill from ASF and a coupon book in the mail to finish our payments and I saw on there bill that we can look at our account online, I then pulled up our account and the money taken from us wasn't even posted with them so basically Oxygen Fitness took it upon themselves to draft the money from our account without our permission. Oh, and the coupon book we recv'd from ASF specifically says to mail ALL payments to them and not to the facility. My advice do not get involved with them, they will screw you over. more
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