The waitress took our order anf we waited for our food. We watched the salad bar attendee restock the salad bar items and then with his bare hands scrape the remaining food from a crock into the salad bar with his bare hands .we stil had not received our order. We chatted for a while and then realized a great deal of time had passed. Thirtyfive minutes after taking our order, we asked our waitress why our order was taking so long ? she replied" you order was dropped on the floor and they are preparing it now" I went to the manager on duty and told him of the situation asked for a refund and we left.