The Glass Doctor is an outrageously overpriced franchise. They wanted to charge me close to $300 to replace a very easy to get to small, thin window in my house. They charge more than a highly skilled computer technician for their simple labor: over $120 an hour. They will not give you a quote over the phone because you would say "no" right away. Instead they want you to pay over $30 just to look at your job. This is highway robbery. Don't support their scam!