On February 22nd I flew into Newark airport, a rental agent from Image Rent A Car was waiting for us on the curb at passenger pick up with our van. We had reserved a 15 passenger van with one of there portable GPS Tom Tom units. The van looked brand new, was very clean, and the agent waiting for us even helped load our luggage. I have to say this level of service is far and beyond better than any I have ever gotten from any other company. Getting us all onto a shuttle bus with all of our luggage, unloading it all to just re-load into the van we are renting is not something I think would be at all enjoyable. I was very pleased with the tremendously high level of service we received from Image. I just wish the companys at home provided the same level of service.