More than a year ago I scheduled a hair cut at Bang Salon on U St. Had to give them my credit card # to reserve. That day, the metro had some drama so I was running late. I called them 5 minutes before the appt to let them know I would be a few minutes late and would that be OK. Twit on the phone tells me "no! you've lost your appt, and we'll be charging you!" and...hangs up on me. Uh, OK. They charged me and I just vowed never to go there. I'd booked online originally so they have all my details--address, phone number, credit card number.
A week ago, I get a random email from their new Verizon Center Bang Salon: "Confirming appt with Nicky". I replied "I didn't make an appt." and it bounced. So I thought, spam, they're just trying to promote the biz or something.
Tonight I get a call at 7:35 that goes to voice mail. "Bang Salon. You missed your appt and we're charging you!" I call right back. Twit answers giggling her ass off..."HeehehaHH Bang!". "Can I please speak to your manager?" Wanker gets on and as soon as I said (calmly), "I got a call about a missed appt that I never made..." He cuts me off and says "Girlfriend! I won't talk to you!" and....hangs up. I think I'm not the only one they're scamming.
So I call USAA credit card services to report fraud. The guy tells me they charged my card at 6:30 pm. Dispute/fraud dept was closed. I'm going to file criminal charges if I can. I'm going to report them to Better Business. What else can I do? I'm so pissed off...