I have been shopping at Avenue for years, and in the past few months have had 3 negative visits. Today's visit took the cake for the worst Customer Service ever. I have never had a manager talk to me like I was spoken to today-rude, hostile, belittling. Wow. I'm bummed because they have decent clothes, although the clothes do tend to not hold up well after washing, shrinking and fading are the norm. They always have good sales and are affordable, and have great selection. I have just noticed that the Round Rock location has some MAJOR issues with their employees. I'll drive farther to go to another location.