I bought a lot of makeup there ($300) worth and the ladies at the desk were not nice!! They were rude and treated me like I was worth nothing. I will take my services to one of the other great aveda salons from now on. Just because I was wearing sweats does not mean I deserve any less service then the ladies wearing designer labels (which I have but did not wear that day) people are worth more than the labels they wear. They have lost a high paying customer!