When the springs broke on our garage door recently we were glad that we found this company's number on the inside of the garage door. Not only was the service technician able to come out sooner than we expected (even on a Saturday) but after accessing our door he was very thorough and patient as he explained his recommendations for the replacement of not only our broken springs but the rollers as well. We felt confident in our decision to follow his advice. The door is working better than it has in a long time. In addition, John was one of the most personable, efficient and professional technicians we've ever had in our home. We would definitely call this company in the future and have already recommended the company to several family members and colleagues. Thank you!