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Pros and Cons - Review by Daniel Z | Xsport Fitness

Xsport Fitness


Pros and Cons 2/11/2007

This gym has great hours (24/7/365) and nice equipment. However, there are a number of issues that should make someone think twice before joining this gym. They include: 1) The gym is extremely over-crowded from about 4 to 9 P.M.; 2) The management is minimally responsive to member feed back (at best); 3) The gym has a towel service that is extremely unreliable; 4) There is insufficient locker space (members frequently have to wait in the locker room for one to open up); 5) Maintenance of locker rooms is problematic; 6) Broken equipment needs to be repaired more expeditiously; and 7) and some employees need work on their customer relationship skills. more
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