I just moved to the area about a year and half ago from CA. I was looking for a place that was trained in doing CHI hair straightening. I was shocked to see that only two salons in the whole Seattle metro area were listed as having this experience. Thankfully, one of them was in my neighborhood. It's an expensive process, and could potentially ruin my hair if not done right, so I really have to trust that they know what they're doing. After my initial consultation, I felt very confident in Monica's abilities. She did an excellent job. The haircuts are reasonably priced (especially compared to CA where it's about $60) if you're really looking for a good cut, or have high-maintenance hair. For basic trims, it might not be as economical. I've seen 3 stylists there and they've all done an excellent job and are quick (sorry I can't remember all their names. I will repost if I do). No spending all day in the salon. All of the gals are friendly, and they give referral discounts, and coupons in the mail on occasion. And fyi, it's not uncommon now for salons to add on for finished style. It's additional time and product outside of the intial service.