I like Dr. James and always found her office to be inviting for young children but had a very bad experience recently with her new associate who performed a grueling root canal on my young child without proper numbing. My child had a tiny cavity that the dentist chose not to fill. Six months later, she was in her chair and screaming in pain. The dentist never fully explained the procedure or options to us, nor why she never followed up on the cavity in the months since it was diagnosed. I sat horrifed as she worked on my daugher, neither us fully understanding what was going on. I will never go back.