We placed a large funeral order from Amendola's. I paid additional money to have one "designed" piece made - a narrow, tall arrangement. They instead sent a wide low piece, that already had dead flowers upon arrival.
Every arrangement we ordered (presentations & casket flowers) had problems, including one order that completely fell apart. The wake was 2 sessions on 1 day -- the flowers they sent didn't even last until the evening session !
The people at the shop couldn't care less that they didn't follow the order placed, nor that the flowers we received were dead.
It's absolutely disgraceful that they would do this for a funeral!