Although the manager likes to interupt the hall with overly loud annoucements during the game with what one may call a "bad attitude", that i believe could wait till intermission, the hired staff itself can be Smug to newbies while they dote on the regulars. They do have seating area outside for smokers with a loud speaker so you can still play if you need to smoke before the break! Which brings me to the multi intemissions for smokers, a normal 3 hour game session turns into a 4 hour because of this. Pull tabs..... the ladies that run the tabs are in general polite, but could speed it up a little ok ALOT!!!!!!!!!!!! The rest rooms. Absolutly GROSS!!!!! With the money this place brings in they could at least fix the toilets which have signs that ask the person using it to hold the handle until it flushes, thats just lazy & rude! If you are one that is annoid easily or has a lack of patience like myself, then is NOT the hall To choose!