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Pick any other gym but this one. - Review by Liz R | Oxygen Fitness Ctr

Oxygen Fitness Ctr


Pick any other gym but this one. 1/23/2007

I joined this gym because it was about two blocks from where I lived. I bought a friend a membership for Christmas 2005. It isn't a very nice gym but it is relatively inexpensive. If loud noises bother you, stay away. Their one regular classroom has walls unconnected to the ceiling so you can hear instructors yelling in a microphone when a class is in there and the music from the instructor's stereo and the piped in radio music play at the same time. That classroom is also the only open mat area for stretching and abs work so if you want to do either, you had better do your workout before 5pm. The other “classroom”/low-ceiling-closet is for a spinning class that, in my experience, got cancelled quite regularly. In December 2006 I tried to cancel the memberships and because of that two month long debacle this gym is getting a zero rating from me. I called the gym in December asking about cancellation and was told I needed to speak to a manager named Omar, but couldn't be told when he might be in. I and my friend left six messages for Omar that were never returned and went into the gym a total of four times but no Omar and no answers about how to cancel my membership. Eventually I was given an 800 number for ASF, the company that manages Oxygen’s contracts. From there I was given another three weeks of run around from the employees of ASF and Oxygen who either wouldn’t return my calls, couldn’t answer my questions or didn’t know their own cancellation procedure. As it is, my cancellation although submitted today won’t go into effect for another 30-40days (they have up to ten days to acknowledge receipt of the cancellation notice I submitted via email). That means it will have taken me a total of three months to get a cancellation, until then I’m still paying for the two memberships. more
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