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Perkin and Son Plumbing - problems - Review by Peter D | Kibble & Prentice

Kibble & Prentice


Perkin and Son Plumbing - problems 1/21/2007

We've had a terrible experience with Perkin and Son Plumbing. We got an estimate from them to replace our power vented gas hot water tank on 12-20-06, and agreed to a price of $1,905. Included was to be the replacement of a recirculating pump that had gone bad. We opted for them because they said they could get the work done two days later, on Dec. 22nd. They called late in the day on the 22nd (we'd stayed home) to say they'd "dropped" the tank when picking it up at the supplier, and would have to get another on the 26th. The 26th came and was nearly over before they finally showed up and did replace the tank, but said they didn't have the recirculating pump with them. They said they'd come back to do that in a day-or-two. Several weeks later (it is now Jan. 21st), and they've missed 3 appointments and there is no sign we'll ever get the recirculating pump installed by them. We've turned the matter over to our credit card company to help get the item resolved. We would strongly recommend that anyone steer away from this company after our experiences. more
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