Right from the get go it was top notch. Our luggage was picked up and we were whisked away to our hotel to begin our incredible holiday. Our guide woke us up early most mornings and managed to get us to each location before the crowds. Sami (hands down the best guide in Egypt!) somehow managed to locate the shade and provide us with such vivid histories of everywhere we visited that we had no problems envisioning the past as it was. The service was wonderful - we were spoiled rotten for two full weeks. The food was varied and delicious and we weren't hit with any illnesses. The tour took us to all the sites we wanted to see and we never felt rushed. I cannot speak highly enough of Carlson Wagonlit Travel - they truly thought of everything and provided us with our trip of a lifetime that truly surpassed all of our expectations. I would not hesitate to recommend Carlson Wagonlit Travel - truly five star!