I took my daughter for first hair cut to Brat Pack after reading the reviews about their customer service and the way they handle kids during hair cut.
My experience on the contrary is very very bad.
The hair stylist was rude to begin with. She did not care about the hair going into the eyes and mouth of the kid even when my daughter was getting upset. During the haircut process, there was an instance where she very narrowly missed running scissors over the fingers of my daughter and didn't even bother about it.
I would certainly not recommend this place for kids below five.