I recently had my first experience with Columbia. I was pleased to see female vets. Although I have had good experiences with male vets, the ladies seem to have a bit more gentle touch with small animals. I will be taking my dog back next week for more work, and feel confident letting them work on him while he is asleep. If my dog is not comfortable, I am not comfortable with those caring for him. He appears to trust them, and that's good enough for me.