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Bad Experience With Perkins & Son - Review by Steve K | Kibble & Prentice

Kibble & Prentice


Bad Experience With Perkins & Son 11/15/2006

We needed an emergency sewer line cleanout. They did a cleanout and locate and we contracted a sewer replacement. Charge for cleanout and locate was over $1300. Cost of sewer repair which would waive cleanout and locate cost was over $15,000. They did not show up when scheduled. We got another bid. Same job for under 8K. Now have dispute over amount of 2K deposit they should refund. No resolution. This has been going on for a couple weeks. Moral of story is get competitive pricing for plumbing because there can be wide variations for same job. We have had two prior cleanouts and locates for around $500. Needless to say we cannot recommend Perkins, although the plumber who came to our house was very nice. In talking about refund they told me they have to make $250 per hour for each truck. I was disappointed in the service and followup after their intiial visit. more
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