They suck. We were charged an extra $5.00 because the vehicle had some mud on it.
This was not off road mud but mud from a construction zone. NOT heavy mud! They didn't even have the courtesy to tell us that this extra charge was being added and it came as a shock at the cashiers counter. Too late to cancel because the vehicle was already being cleaned. We were regular customers, no more. Too many good car washes out there to tolerate being charged extra to wash my vehicle. ( this is supposed to be a car wash, right?????)