This farce of a 'company' burned a hole in a $500 dress. First they tried to deny they done it, and once challenged admitted to burning it with a strong cleaning agent.
They are refusing to pay compensation and when asked to pay some money towards the repair, the response was "SO SUE!!"
So far they have refused to give back the dress and its got to the stage where I need to get the law involved. Its very disappointing.
Please stay away, its just not worth it!