They have fired the ones who cared. Dr ten Broekie was the best. They talk so loud that you can hear them. they are rude and they don't even do anything to your pet. If you have a pet that is old and in pain and you believe that it's time to say goodbye they will tell you that there is still things that can be done. then your baby die's anyway and all you did was let them poke them with needle's and put him or her thought pain there last days of life. They are not nice..