I had a not so great time with University Audi and my friends report the same (TT owners as well). I own a 2002 TT Roadster- The car is fun but problematic. My biggest gripe is that Audi NEVER fixed my gripes list (leaky window seal, horn doesn't work, seatbelt tension slams me back into seat on every bump, windshield fluid sprayer) and now the car is out of warranty. They advertised loaner cars but I was only able to get one once or would have had to wait weeks to get car in for service. The people are nice there but they just didn't fix the problems with the vehicle. Instead I take the car to Audi specialists- cheaper and better.