I went there with my cat who was licking and biting all her hair off. They ran some tests and found she wasn't having an allergic reaction, no infection, or fungal problems, but they left with me no other advice over the phone when I called for the results. I'm not sure if they are just expecting me to shell out more money for another trip just to give me advice they should have given me in the first place. I may just have a neurotic cat. I guess I was hoping for something more conclusive. The one visit was around $130. Their base price for a visit is $48, then plus expenses (shots). They were very friendly however, and they may be great for cats with more typical problems.