After reading Stephans response I can say he does have a way with words. If I am referring to Stephan that Amy and the girl who washed hair talk about he is a man of many untruthful words,but thats what (to most) is necessary to sell yourself.I do wonder, what keeps a 45++ yr. old man in such a chaotic atmosphere? He just doesn't seem to fit-in.He seemed to be very professional. I have been in the salon 3 times 2 of them w/a friend who was getting her haircut and highlighted, both of those times there was a lot of chaos but seemed like a fun place. Her hair always looked great! When I got my hair done there I requested the same 2 girls as my friend. 1 of the girls was not there any longer. The Amy (?) that did my highlights was the same Amy that did my friends hair, when I asked her who was going to cut my hair she said not to get it cut it didn't need it.I thought this was very strange i wanted it cut and it is money in the bank.She said she won't get hers cut by "them". After that she didn't talk to me that much no one really talked to anyone.I do thank her for her honesty. My highlights looked good, the girl who washed it and dryed it. Forget it!! So,I am glad I listened, even though the price was the same for me as it was for my friend only I didn't get a haircut. We won't go back.