Water Tower Realty promises many upgrades and improvements to their properties but do not in any follow through on them. Meanwhile rent is still raised yearly when there is no signs of what exactly the higher rental prices are going towards. Also, upon the end of your lease term, I would highly recommend scheduling a walk-through with these people as to not get screwed by some penny pinching on your deposit. They do not take a lot out but they try to hit you up for some small costs that they think can fall through the cracks. For example, I received one set of keys upon moving in but was just charged for not leaving an additional (second) set of keys upon my departure. That was a $25 cost for no reason. Another added cost was not leaving a forwarding address even though upon leaving you have to leave a paper with your forwarding address on it, so it is nearly impossible not to leave the address for them...but somehow they did not get this paper and it falls under the "your word vs. their word" category. Last, on your move out day be aware there are additional charges for leaving after 12pm of the day your lease expires...even if one of their "helpful" lackey's tells you they'll waive the charge for you. All in all these people should not be trusted on face value alone. Make sure you receive everything in writing about resolved issues and other inspection type information.