When living in the dorms, I'd had to resort to ordering out quite a bit. These guys never failed to disappoint, arriving half an hour later than they'd said, rarely bringing an entire order, forgetting rice, drinks, utensils, or entire entrées. Thanks to the very similar sounding names of Chinese restaurants, we'd occasionally forget who we'd had the bad experience with and try them again. We were quickly reminded. I gave them one more shot more recently and they remembered my entire order, including a huge staple in the spare ribs.