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Exceptional Customer Service - Review by S H | Borders Books Real Estate

Borders Books Real Estate

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Exceptional Customer Service 7/12/2005

I live near Books A Million and actually checked out their store before Borders. Funny enough, I was dismissed with a wave of the hand when they couldn’t find what I wanted with a computer search and sent here. I love this Borders. The customer service is exceptional. As soon as I walked in I was offered help. When a computer search didn’t find what I was looking for the employee began thinking out loud about which sections we might explore. He just led the way and I found what I was looking for in the first section, yet he went on to one more just to see if there might be an even better match. more
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