My parents have been taking their cars to Mike for years so naturally when I bought my car, I took it to Mike. Some people have posted that he is rude, but I think it's just a matter of understanding his personality - he's got kind of a sarcastic sense of humor. Just yesterday I went out there to order new tires for my car. The tires I had picked out apparently only last for around 20,000 miles so Mike suggested some others that are the same price and will last twice as long. Come on, how many mechanics are going to take that much of a money hit just so you'll have decent tires? True, there is usually a wait to get in, but I'll take it in order to have the peace of mind that my mechanic is looking out for my best interest and not just the bottom line.