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My Dog Can't Use Her Leg!!! - Review by A K | Lien Animal Clinic

Lien Animal Clinic


My Dog Can't Use Her Leg!!! 10/3/2006

My puppy broke her leg and we had it cast at 5 corners in Burien late at night. Lien was supposed to fix it the next day if it was uncorrectly cast to begin with, but they never did even after they took X-Rays, assuming that it was cast correctly to begin with, I didn't worry. Every week that I had her recasted (by Lien), they charged me a different price for the same thing that I had done the previous week. Doesn't make any sense at all? I had to take my paperwork back from the previous time and show them that I had been overcharged time and time again. When I was supposed to bring her in and leave her there for the day, I got a call after 1 hour and was told to come and pick her back up because they couldn't do what was scheduled that day. But I was at school so I couldn't get there until about 2 hours later. I was expecting that I wasn't supposed to be there until 5pm since this is what I was told. When I got there, my dog had been there about 3 hours and they tried to charge me a whole days kenneling fee, even though they didn't do any work on her. They told me to reschedule so i would have to bring her in again, and pay another kenneling fee later. So they charged me twice. After some months went by, my dog got her cast off. I was charged a total of about $3000.00 throughout the whole process and guess what!!! THEY DIDN'T HEAL MY DOGS LEG CORRECTLY SO NOW SHE CAN'T WALK ON IT!!! After that much money and stress, they won't even see my dog for free to tell me what I can do to help her. They want to charge me $50.00 to look at her leg AGAIN. All they had to do was cast the leg correctly, which they apparently couldn't do. I'm not one to complain, but when my dog is suffering and I paid out a lot to fix the problem, and nothing was done correctly, I think I have a right to be pretty upset. I would not recommend Lien. more
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