I went to Regis to get my hair cut and highlighted about 3 weeks ago. I told the girl who was cutting my hair what I would like done - not a lot of layers, and my bangs tapered, and as for the highlights I wanted highlights throughout the hair, in a light honey color. What I wanted was not what I got. I got layers (short layers) all over, my bangs were cut in a stair shape, and she decided to only highlight the crown of my head with a platinum color. She was also very busy trying to sell me hair products that I had already expressed I didn't need or want. In the end, the hair wasn't even cut evenly, so much so that it was an INCH longer in 4 places, and the platinum color fried my hair. The only reason I'm giving Regis 2 stars instead of one is because the two other employees who were working there at the time were more personable and seemed to do a better job than Laura. I would probably not go back here again, because after spending $60, I had to spend an extra $75 having my hair cut and colored to my liking (had to have an extra 1 1/2 inch taken off to even out the poor haircut and have the color re-done). I feel that Laura did not listen to the requests I had for my hair and decided she would do what she wanted.