This is the most incompetent facility I have ever seen. They triage the animals by who pays the most money the fastest. Not by the seriousness of the case.
My dog presented with a twisted stomach and sat in a cage w/o any pain meds, fluids or sedation. All they did was take x-rays, tell me he needed surgery, then didn't do it because they were busy maxing out another person's credit card. When they said they weren't giving anymore money the vet discharged them. Unfortunately I let my dog suffer 3 hrs before I realized what an awful place this is.
Every vet I talked to since that night said his chances of survival were great if they did the surgery immediately.
I ended up taking him to a new emergency hospital in Westford. By this point he was in shock. But they knew how to handle the situation.
The estimate from Acton was $3000-5000. The cost of Westford's treattment was less than $2000.
Please do not let your animal suffer. Go anywhere else. Even if you have to go farther. It's better to chance it.