Esurance and their 800 number was about make me stab myself with a spoon. So a called around and found Granite Mountain and got a quote with Mercury Insurance. The savings was good, but they picked up the phone immediately and I got to speak with a real person who told me I would be able to contact them personally if I had any problems....What?! I didn’t even know that was possible anymore. Great person, solid rate. Well-deserved 5 stars!