Each time I have been there I have a different experience. Finally last week, I came to the conclusion ...never again. You know how one of the best parts of the manicure or pedicure is the massage? Well my foot/leg massage lasted 1and 1/2 minutes combined and I swear a different gal did my nails that day and the total time was 48 seconds including both hands. Believe me, I had a feeling it was coming so I timed it. I felt like crying 'cuz half the reason I get the mani/pedi is for the pampering. Plus the entire time she was doing my nails she was talking to another gal non-stop. Blah blah blah. And that is not an attractive lanquage (Vietnamese I think) I will say the end result of my nails was nice but diffinately not worth the abuse and torture. Find another place!!!